30/10/2013

NDLS Bring In More Staff After 'IT Glitch' Causes Backlog

The National Driver Licence Service (NDLS) has drafted in additional staff to help with a backlog created after a series of problems plagued the system on its first day of operation.

A new system was launched yesterday meaning that drivers must visit one of 34 NDLS centre's, rather the their local tax officer, in order to get renew of apply for a new drivers licence.

Some 12 centres were affected by an unknown "IT glitch", which caused delays across the system.

Additional staff have now been brought in to help clear the backlog.

(MH/CD)

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