11/04/2017

Increased Resources Needed To Alleviate Dublin Airport Queues

Increased resources are needed to alleviate regular lengthy delays experienced by travellers arriving at Dublin Airport, according to Fianna Fáil.

Spokesperson for Foreign Affairs and Trade, Darragh O'Brien TD made the call in light of information he received through a Parliamentary Question which he tabled to the Minister for Justice and Equality in the Dáil earlier this month.

Deputy O'Brien said: "Last year, Dublin Airport welcomed almost 28 million passengers, reaching record high numbers and while the Minister has informed me directly that the maximum number of staff is on duty during times of peak arrival, this does not seem to be the case.

"Some of the very many people across the country that use the airport on a weekly basis to commute for work or business have shared their frustration that this is happening too regularly. I recently experienced this first-hand as I waited for almost an hour in a lengthy queue at immigration in Dublin Airport.

"While there are a number of factors that may impact the length of time spent waiting for clearance at immigration, the number of personnel allocated to process the passports of those entering Ireland is simply not enough."

Deputy O'Brien said that more measures "must be put in place to improve the queue times for arriving passengers through immigration control".

He concluded: "I understand that new e-gates will be introduced over the coming months; this needs to go ahead without any further delay.

"Particularly as we embark on a busy summer peak season and Ireland continues to attract large numbers of tourists, the Minister must ensure that the Irish Naturalisation and Immigration Service, together with the Dublin Airport Authority are given every support to guarantee that there are no longer significant delays at immigration."

(MH/CD)

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