11/07/2012

Higgins Calls For Ulster Bank To Waive Charges Until Next Year

Labour Party Senator Lorraine Higgins today delivered a cross party petition to Ulster Bank calling for an assurance that the bank will waive customer charges until January 2013.

"Customers need clarity on where they stand with Ulster Bank. Fancy public relation campaigns promising customer care is one thing - but the time has come for the bank to be upfront about what compensation they intend to offer customers.

"Since this fiasco started over three weeks ago I have argued that as a gesture of goodwill, Ulster Bank should waive all customer charges until January 2013.

"I have written to the bank on this issue, as well as raising this personally with the Chief Executive Jim Brown at the Dail Committee last week, yet still Ulster Bank has blatantly avoided answering the question.

"This petition drafted on behalf of the thousands of people across Ireland suffering at the hands of this so called 'glitch', and supported by members of both sides of the house, should be an important wake up call to Ulster Bank - that in the event of a massive systems collapse, customers should be adequately protected."

(CD/GK)

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