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29/06/2012
Central Bank Concerned By Ulster Bank Delays
The Central Bank of Ireland has said it is concerned by the "unacceptable continuing delays by Ulster Bank in fully resolving its systems issues and the consequent impact on its customers".
It released a statement saying: "The Central Bank has been, and continues to be, in daily contact with Ulster Bank and its parent, Royal Bank of Scotland Group, since this issue first emerged on 20 June. The Deputy Governor met with Ulster Bank and RBS senior management earlier this week and spoke with the CEO of RBS to emphasise to him the importance of RBS addressing the continuing delays in resolving the technical issues which are impacting Ulster Bank customers.
"The Central Bank is working with the UK Financial Services Authority and the Bank of England in investigating the root cause of the issue at the Group level and how this has impacted Ulster Bank’s payment systems."
(CD/GK)
It released a statement saying: "The Central Bank has been, and continues to be, in daily contact with Ulster Bank and its parent, Royal Bank of Scotland Group, since this issue first emerged on 20 June. The Deputy Governor met with Ulster Bank and RBS senior management earlier this week and spoke with the CEO of RBS to emphasise to him the importance of RBS addressing the continuing delays in resolving the technical issues which are impacting Ulster Bank customers.
"The Central Bank is working with the UK Financial Services Authority and the Bank of England in investigating the root cause of the issue at the Group level and how this has impacted Ulster Bank’s payment systems."
(CD/GK)
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