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29/06/2012
Central Bank Concerned By Ulster Bank Delays
The Central Bank of Ireland has said it is concerned by the "unacceptable continuing delays by Ulster Bank in fully resolving its systems issues and the consequent impact on its customers".
It released a statement saying: "The Central Bank has been, and continues to be, in daily contact with Ulster Bank and its parent, Royal Bank of Scotland Group, since this issue first emerged on 20 June. The Deputy Governor met with Ulster Bank and RBS senior management earlier this week and spoke with the CEO of RBS to emphasise to him the importance of RBS addressing the continuing delays in resolving the technical issues which are impacting Ulster Bank customers.
"The Central Bank is working with the UK Financial Services Authority and the Bank of England in investigating the root cause of the issue at the Group level and how this has impacted Ulster Bank’s payment systems."
(CD/GK)
It released a statement saying: "The Central Bank has been, and continues to be, in daily contact with Ulster Bank and its parent, Royal Bank of Scotland Group, since this issue first emerged on 20 June. The Deputy Governor met with Ulster Bank and RBS senior management earlier this week and spoke with the CEO of RBS to emphasise to him the importance of RBS addressing the continuing delays in resolving the technical issues which are impacting Ulster Bank customers.
"The Central Bank is working with the UK Financial Services Authority and the Bank of England in investigating the root cause of the issue at the Group level and how this has impacted Ulster Bank’s payment systems."
(CD/GK)
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20 October 2010
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16 July 2012
Remaining Ulster Bank Account Issues Won't Be Resolved For Several Weeks
It will be several weeks before all issues with customers' accounts will be fully resolved, according to Ulster Bank's chief executive. In an interview with RTÉ News, Jim Brown said while systems are now running normally, there are problems with some unprocessed and duplicated transactions.
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10 May 2012
New Name For Northern Bank
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Danske Bank has announced a new organisational set-up for its operations in Northern Ireland and Ireland. The new structure will take effect on 1 June 2012. The re-organisation mirrors a similar Group wide set-up being introduced in all Danske Bank operations.
31 July 2012
CAI Urges Ulster Bank Customers To Complete Online Form
The Consumers' Association of Ireland (CAI) is urging Ulster Bank customers who were affected by the recent technical issues to contact them and complete an online form.
CAI Urges Ulster Bank Customers To Complete Online Form
The Consumers' Association of Ireland (CAI) is urging Ulster Bank customers who were affected by the recent technical issues to contact them and complete an online form.
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