05/07/2012

NCA Launch Investigation Into Online Deal Sites

Public dissatisfaction with the level of service offered by online deal sites has lead to the National Consumer Agency (NCA) launching a review of the services.

According to research published by the agency this morning, 33% of people who bought something through an online deal site said they had a reason to be dissatisfied. Last November, the level of dissatisfaction stood at 28 per cent.

The survey showed 61% of Irish adults are now signed up with at least one online deal site and that 37 per cent of consumers have bought something through one.

“Our research shows that online deal sites are increasingly popular amongst consumers, but the numbers who are dissatisfied is also increasing,” said NCA chief executive Ann Fitzgerald.

“As a result of this and following a number of calls to our helpline we have begun a review of the sector to ensure that consumers are treated fairly.”

(H)


Related Irish News Stories
Click here for the latest headlines.

26 February 2024
Exploring The Rise Of The Latest Irish Online Casinos
Today, online casinos are more popular than ever. They have attracted players from all over the world and the country of Ireland is no exception.
17 June 2016
Trading Online Voucher Scheme Launched
The Department of Communications, Energy and Natural Resources has announced its new Trading Online Voucher Scheme, specifically designed to support small businesses to trade online. The EU Commission's digital economic and social index shows that 32% of Irish SMEs (10+ employees) are trading online, which puts Ireland well ahead of the EU average.
04 March 2019
New Online Safety Act To Protect Children Online
A new Online Safety Act which aims to improve online safety and ensure that children can be protected online has been announced by the Minister for Communications, Climate Action and Environment, Richard Bruton. Announcing the new Act to students, parents and teachers at St.
05 November 2014
Sinn Féin Accused Of Holding Up House Building
Dublin City's Sinn Féin Councillors have been accused of "dithering" and putting home building at risk. Fianna Fáil Councillor David Costello criticised the party, which is the controlling group on the council, claiming that they have an "inability" to make decisions in relation to the housing crisis.
26 September 2019
29 Retailers To Benefit From Online Retail Scheme
Recipients of the second call of the pilot Online Retail Scheme have been announced by the Minister for Business, Enterprise and Innovation, Heather Humphreys. Administered by Enterprise Ireland, a total of 29 retailers have been awarded €659,550 in funding as part of the €1.