Bord Gáis Deal Creates Jobs

Its not just gas that is to flow from a new Bord Gáis deal - jobs too are to be created with the launch of a new customer service partnership with the global payments company FEXCO - which has its headquarters in Killorglin, Kerry - from where it is running a 'state-of-the-art' customer contact centre.

The long-term contract has resulted in the creation of 140 new jobs in the rural area.

The launch, attended by Minister for State at the Department of Communications, Energy and Natural Resources, Sean Power, highlighted the many benefits this service partnership will deliver to over 600,000 existing Bord Gáis customers.

FEXCO will support Bord Gáis grows to meet changing energy demands and customer needs.

Speaking at the launch, John Mullins, Chief Executive of Bord Gáis said: "We are a customer-focused organisation. Developing excellent relationships with our customers has always been a priority in Bord Gáis.

"FEXCO has committed to deliver on the performance and proactive customer service standards that we set for our customers, which will assist us in our plans to significantly grow our customer base on the island when we move into the residential electricity market."

FEXCO's founder and Executive Chairman, Brian McCarthy, added: "Securing an important contract of this nature underlines FEXCO's expertise, experience and developing leadership in the business services outsourcing sector.

"By developing close working relationships with staff at all levels in Bord Gáis we are delighted to have successfully launched this service in line with very tight deadlines and to the highest possible standards."


Related Irish News Stories
Click here for the latest headlines.

18 May 2010
200 Jobs Announced By Energy Firm
Energy firm Airtricity has revealed the arrival of 200 new jobs after plans were finalized for it to begin supplying gas in Ireland for the first time. The company says customers could save up to €210 from their annual fuel bills by switching to its electricity and gas service from ESB and Bórd Gáis respectively.
18 February 2009
Gas Bills Could Be Slashed By 25%
Bord Gais has announced it is preparing to slash energy costs with both average gas bills falling by as much as a quarter and costs for its newly launched electricity service undercutting other suppliers. The company is giving a guarantee to new customers that it will beat the ESB domestic electricity rate by 10% for a minimum of three years.
09 September 2015
Bord Gáis Energy To Reduce Prices
Bord Gáis Energy has announced a reduction in gas and electricity prices for residential customers. Gas customer unit rates will decrease by 2.5% and electricity customer unit rates will decrease by 2.0%. The prices will come into effect on 01 October this year. Minister for Energy, Alex White T.D., welcomed the announcement.
18 August 2014
Bord Gáis Theatre Should Remain In Public Ownership
The sale of the Bord Gáis Energy Theatre should be withdrawn and the building kept in public ownership, Fianna Fáil Arts Spokesperson Seán Ó Fearghaíl TD has said. Deputy Ó Fearghaíl’s comments come amid reports that the key venue will be sold at a heavy discount on what was spent to develop the Daniel Libeskind designed facility.
09 July 2014
Ireland's Largest Theatre Up For Sale
Property company CBRE has put the Bord Gáis Energy Theatre on the market with a guide price of €20m. CBRE have been instructed to conduct the sale by receivers, Grant Thornton. The theatre, in Dublin's docklands, is Ireland's largest and opened in 2010 as the Grand Central.