Buying joinery is an expensive purchase. And if you purchase windows and doors in Ireland from far afield, it may even feel like a leap of faith. You have every right to worry if the quality of your chosen products is not going to disappoint and whether the supplier is trustworthy.

Additionally, there’s a risk that cross cultural communications can lead to misunderstandings, and it can be difficult to build reliable buyer-seller relationships. So how come Fenbro, the Polish window and door supplier has become one of the best window and door companies for Irish clients? And how did the latter overcome their objections and start to buy windows online more and more willingly? Read on to learn the Fenbro secret!

Why Irish homeowners choose Fenbro windows and doors

Nowadays importing windows from Poland to Ireland seems to be quite a common process. And it is not surprising at all if you take into account the fact that Polish windows beat records of popularity all over Europe. They have been considered top quality and reputable products, eagerly chosen by clients in Ireland, Great Britain, Germany, France, Italy, Belgium, the Netherlands, and the Czech Republic. In fact, they also reach further beyond the borders of the European Union (e.g. to the US and Canada). Among the main reasons for this state of things, there are very beneficial prices (even up to 40% cheaper than with your local suppliers), short lead times and customised solutions for almost every market.

Buying windows online with local service you can trust 

What is more, in today’s world customers perfectly realise that windows and doors from foreign suppliers can also be bought online. Shopping globally is now accessible with just a few clicks and thanks to it, the chances of finding cheap windows in Ireland have grown significantly. And at Fenbro, such a purchase is just as safe and trustworthy as traditional sales. On the company's website and in its promotional materials, windows and doors are always shown and described in such a way that buyers are fully aware of what they are actually getting. The Sales Team is ready to explain all the nuances and answer all the customers’ questions, no matter if they are related to uPVC windows, composite doors or any other joinery products delivered to Ireland from Poland. They will advise you on the preferable design and parameters, as well as take care of the entire import process, including shipping and transport to your address. In fact, the purchase process at Fenbro can be as simple as ordering at your local windows and doors company!

Real results for Irish customers 

When you need windows and doors in Ireland that are both affordable and high-quality, Fenbro is the smart choice. But this Poland‑based supplier has earned a stellar reputation as one of the best window and door companies in Ireland not only due to its product offer, but also thanks to the fair and professional approach that has helped to reduce the Irish customers’ doubts and concerns to zero. At Fenbro, full professionalism, support and attention to detail during the whole sales process are all very important aspects of successful customer service. In the business model where customers have to pay money in advance and then wait up to 8 weeks for their order, mutual trust is a must! The company’s goal is to make all the customers feel confident and assured throughout the whole process of purchasing and later on, waiting for Fenbro windows and doors to arrive. The customer trust and satisfaction are the result of quick response, individual approach, and frequent follow-ups on the progress of every order. However, if anyone is still worried about different risks and not convinced whether they should buy windows online from a foreign supplier, they can simply check the Fenbro reviews on the company’s website as well on Google or Facebook. Such real positive feedback from 99% satisfied customers should dispel any remaining doubts about importing windows from Poland to Ireland!

Fenbro's recipe for amazing customer experience 

While many companies like to highlight that they focus on customer service and want the best for their clients, Fenbro really puts these words into action. Fenbro Sales Team is ready to respond to customer expectations at every stage of the order completion: from delivering a free sales quote (typically within 2 working days after submitting basic measurements), updates in the quote, frequent follow-ups, coordinating cooperation with recommended fitters, through agreement and payment, to the shipment of products. They do their best to deliver Fenbro doors and windows in the most competent and satisfactory way - and these are the key elements of their unique customer approach:

• High‑quality Polish products at competitive prices 

Fenbro sources its windows and doors from well-respected Polish manufacturers, offering durable and energy-efficient joinery. Customers often report significant savings—as compared to Irish suppliers—while still achieving superior performance.

• Full-service package: end‑to‑end convenience

Even as a Poland‑based company, Fenbro handles every step for Irish customers: quoting, delivery, licensed local installation, warranty, and after‑sales support. Many clients emphasise their satisfaction with Fenbro’s bundled service, which relieves them of coordinating multiple contractors.

• Clear, responsive communication throughout

A cornerstone of Fenbro’s approach is close contact with their Sales Team at every stage. In the Fenbro reviews, customers repeatedly highlight the value of friendly English‑speaking staff and their excellent communication skills. Clients praise the consistent follow-ups, clear updates on delivery and installation progress, and quick replies to questions.

• Local fitters and sample products on site 

Although Fenbro doesn’t maintain physical showrooms in Ireland, they mitigate this by working with trusted local window and door fitters who provide on-site measurement visits and bring product samples so homeowners can see and feel designs before ordering. Installation projects are praised, on the other hand, for being efficient, clean, and professional, with many noting that fitters meticulously protect interiors and are easy to communicate with.

• Authentic, positive customer feedback 

Nothing builds customer trust better than real experiences and testimonials. Fenbro reviews summing up company installation projects in e.g. Roscommon, Cork, Kilkenny and Kildare express high satisfaction, highlighting "10/10" customer experience, "pure pleasure", "full professionalism at every level", and "windows of very good quality". That sounds pretty convincing, doesn’t it?

Why Fenbro windows stand out in Ireland

Looking for 100% trusted products and ongoing support throughout the whole purchase process? Choose Fenbro, clearly one of best window companies selling joinery in Ireland! Their professional Sales Team and well-designed sales process will help you avoid unnecessary costs and stress associated with selecting top quality windows and doors for your home. Take a cue from almost 10,000 satisfied customers and contact the Fenbro team for a free, no‑strings quote and discover why so many Irish clients are delighted with this company's unbeatable service and products!