105 Jobs Created In Canadian Software Firm Expansion

105 jobs are being created through the expansion of Canadian Software Company OpenText's Global Customer Support Centre in Cork.

The investment is being supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.

The company’s new operation will provide support for its Enterprise Content Management (ECM) and Customer Experience Management (CEM) products for both the EMEA region and global markets.

Minister for European Affairs and Data Protection Dara Murphy said: "I am truly delighted to be here today for OpenText's announcement. Not only does the expansion of OpenText's Global Customer Support Centre create more jobs, it is an endorsement of Cork's attractiveness for investment by one of the world's leading technology companies. Partnerships between industry, the Government and IDA Ireland, such as is the case with OpenText, demonstrate that these relationships deliver significant long-term benefits for areas like Cork, the economy, the companies themselves and their customers."

OpenText SVP of Worldwide Customer Service, James McGourlay said: "We are pleased to be partnering with the Department of Jobs, Enterprise and Innovation, and the Irish Development Agency, as we open our newest customer support centre in Cork. Cork met all of our requirements for expanding our business in the region: a strong talent pool, a growing technology ecosystem and supportive public partnership. OpenText is committed to being a trusted partner to our customers, and having a local support centre in Cork will bring significant benefits to our European customers as they embrace a Digital-First World."


Related Irish News Stories
Click here for the latest headlines.

14 March 2024
Working Families Urged To Explore Childcare Savings Ahead Of Holidays
HM Revenue and Customs (HMRC) has called on working families who have yet to sign up for Tax-Free Childcare to find out how they could save money on their childcare costs in time for the school holidays.
22 July 2014
20 Customer Service Jobs Announced For Portlaoise
20 jobs are to be created in Portlaoise over the next three years, following the announcement that lead generation services company Internal Results Ireland Limited is to establish a Customer Support Centre in the County Laois town. The investment is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.
27 May 2014
60 New R&D Jobs To Be Created
IT company SAP has said it is to create up to 60 R&D jobs at its Citywest campus. A further 200 positions will also be made across its Business Suite and Cloud Support teams, IDA Ireland has announced. The firm is investing in its Business Objects Software Ltd's Development Centre, which is located in Citywest Dublin.
03 December 2007
Argos Hit By Day-Long Strike
Striking Argos workers have claimed the company flew in staff from the UK to man stores during a one-day strike at the weekend. Pickets were placed at the 18 Argos stores around the country in a work stoppage as part of a campaign for better pay. Stores in Dublin, Cork, Limerick, Kilkenny, Athlone and Drogheda were among those being picketed.
06 November 2014
Amazon Creates 300 New Dublin Jobs
Three hundred new jobs are to be created by Amazon at its Dublin offices, the online retailer has announced. The jobs will be created over the next two year across a range of positions, including software engineers, technical engineers, technical managers, customer support and IT security.