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16/07/2012
Remaining Ulster Bank Account Issues Won't Be Resolved For Several Weeks
It will be several weeks before all issues with customers' accounts will be fully resolved, according to Ulster Bank's chief executive.
In an interview with RTÉ News, Jim Brown said while systems are now running normally, there are problems with some unprocessed and duplicated transactions.
He said the bank expects to pay out "tens of millions of euro" in compensation and that they are finalising details of the scheme that will be paid in addition to automatic refunds of incorrectly-applied interest and fees.
The technical problem which occurred last month during a software upgrade at parent company RBS disrupted electronic transactions and created a massive backlog processing payments.
(GK)
In an interview with RTÉ News, Jim Brown said while systems are now running normally, there are problems with some unprocessed and duplicated transactions.
He said the bank expects to pay out "tens of millions of euro" in compensation and that they are finalising details of the scheme that will be paid in addition to automatic refunds of incorrectly-applied interest and fees.
The technical problem which occurred last month during a software upgrade at parent company RBS disrupted electronic transactions and created a massive backlog processing payments.
(GK)
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05 July 2012
Ulster Bank And RBS Chiefs To Face Committee
Senior management from Ulster Bank will appear before the Oireachtas finance committee this afternoon. Ulster Bank chief executive Jim Brown will be accompanied by chief executive of UK corporate banking at RBS Chris Sullivan and Jim Ryan, managing director of branch banking at Ulster Bank, at the committee meeting, which begins at 2.30pm.
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10 May 2012
New Name For Northern Bank
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29 June 2012
Central Bank Concerned By Ulster Bank Delays
The Central Bank of Ireland has said it is concerned by the "unacceptable continuing delays by Ulster Bank in fully resolving its systems issues and the consequent impact on its customers".
Central Bank Concerned By Ulster Bank Delays
The Central Bank of Ireland has said it is concerned by the "unacceptable continuing delays by Ulster Bank in fully resolving its systems issues and the consequent impact on its customers".
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Ireland WeatherToday:A mostly cloudy start with scattered showers, the showers becoming more isolated and largely confined to the south this morning. Becoming brighter this afternoon, the best of any sunnier spells across northern counties. Northerly winds easing. Maximum temperature 12 °C.Tonight:A dry evening with late sunny spells and some long clear spells overnight. Becoming cloudier across the north towards dawn with a few showers possible. Touch of frost in south. Minimum temperature 0 °C.
