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23/11/2009
Welfare Payments To Be Delayed By Strike
Some 55,000 social welfare recipients will have to go an extra day without their welfare cheque as the upcoming strike action by the public sector will mean benefit offices will be closed.
Offices of the Department of Social and Family Affairs will be closed to the public tomorrow due to the industrial action.
A spokesman from the department said that those due to sign-on for Jobseeker’s Benefit or Jobseeker’s Allowance on 24th November at Social Welfare Local Offices or Branch Offices will not now be required to do so. The customers concerned have been notified in writing about their next signing day.
A statement issued today on behalf of the social welfare branch offices, which are operated under contract to the Department but are not staffed by civil servants, said they will remain open to the public to provide information and accept claims. However, there will be no signing on in these offices on that day.
Over 1.3 million weekly payments are made to social welfare customers across all schemes, including jobseekers, one parent family payments, widows and pensioners. The vast majority of these customers receive their weekly payment by way of electronic fund transfer into a bank or financial institution, or at their nominated post office and are not affected.
The spokesman: “The loss of a full days processing time for a system as large as the Department of Social and Family Affairs will regrettably mean that some 55,000 customers who are in receipt of a weekly payment by cheque or directly to their financial institution on Wednesday will be delayed by one day.
"However, customers in receipt of Disability Allowance who are due to collect their payment on Wednesday 25th November are not affected by this delay.
"Payments to customers on other days of the week are not expected to be delayed by the industrial action. The Department will however continue to monitor the situation and inform the public of the likely impact, if any, on services in the coming days.”
(DW/KMcA)
Offices of the Department of Social and Family Affairs will be closed to the public tomorrow due to the industrial action.
A spokesman from the department said that those due to sign-on for Jobseeker’s Benefit or Jobseeker’s Allowance on 24th November at Social Welfare Local Offices or Branch Offices will not now be required to do so. The customers concerned have been notified in writing about their next signing day.
A statement issued today on behalf of the social welfare branch offices, which are operated under contract to the Department but are not staffed by civil servants, said they will remain open to the public to provide information and accept claims. However, there will be no signing on in these offices on that day.
Over 1.3 million weekly payments are made to social welfare customers across all schemes, including jobseekers, one parent family payments, widows and pensioners. The vast majority of these customers receive their weekly payment by way of electronic fund transfer into a bank or financial institution, or at their nominated post office and are not affected.
The spokesman: “The loss of a full days processing time for a system as large as the Department of Social and Family Affairs will regrettably mean that some 55,000 customers who are in receipt of a weekly payment by cheque or directly to their financial institution on Wednesday will be delayed by one day.
"However, customers in receipt of Disability Allowance who are due to collect their payment on Wednesday 25th November are not affected by this delay.
"Payments to customers on other days of the week are not expected to be delayed by the industrial action. The Department will however continue to monitor the situation and inform the public of the likely impact, if any, on services in the coming days.”
(DW/KMcA)
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