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13/07/2017

Zendesk To Create 300 New Jobs In Dublin

US technology firm Zendesk has announced plans to create 300 new jobs as it agrees a lease to expand into Charlemont Place, following a significant growth of its local team.

Zendesk established its first office in Dublin in 2012 with two engineers to focus on supporting the global expansion of the company's engineering team. By 2014, the team had grown to over 50 employees continuing to support product development specifically for the Zendesk Talk and mobile products but also bringing in sales, support and operations teams at its current location of One Grand Parade. 

Commenting on the growth of the company, Colum Twomey, vice president of product development at Zendesk, said: "It's incredible to see how much we've grown over the last five years in Ireland.

"The local team includes multiple nationalities bringing a variety of skills and plays a key role in both Zendesk's global product development and EMEA sales expansion. This year we are recruiting for engineering, DevOps, infrastructure, product management as well as Android/iOS development roles.

"We're also recruiting for a large number of non-tech roles including in sales, customer advocacy, finance and legal. The new building, located on the banks of the Grand Canal opposite Zendesk's current office, is under construction and is due for completion later this year. It was designed by Pascal Mahoney of Mahoney Architecture and, upon completion, will carry a LEED Gold sustainability accreditation and a BER A3 energy rating. 55 Charlemont can comfortably accommodate about 500 people and will be able to support Zendesk's continued growth and investment in Ireland. 

Commenting on the job creation, An Tánaiste, Frances Fitzgerald, said: "Zendesk's decision to create 300 new jobs in Ireland is welcome. It is a clear vote of confidence in this country's international leadership position in technology and professional services, and as a base for European and wider EMEA operations. I am particularly pleased to see Zendesk create new roles in technical areas, like engineering, infrastructure and mobile development—areas which are driving a global digital revolution.

"The Government recognises the importance of technology and technology education. Underpinning this is the Government's commitment to creating an economic environment that is open to foreign direct investment, open to the creation of highly skilled jobs, and open to innovation."

(MH/LM)

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