03/11/2014

105 Jobs Created In Canadian Software Firm Expansion

105 jobs are being created through the expansion of Canadian Software Company OpenText's Global Customer Support Centre in Cork.

The investment is being supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland.

The company’s new operation will provide support for its Enterprise Content Management (ECM) and Customer Experience Management (CEM) products for both the EMEA region and global markets.

Minister for European Affairs and Data Protection Dara Murphy said: "I am truly delighted to be here today for OpenText's announcement. Not only does the expansion of OpenText's Global Customer Support Centre create more jobs, it is an endorsement of Cork's attractiveness for investment by one of the world's leading technology companies. Partnerships between industry, the Government and IDA Ireland, such as is the case with OpenText, demonstrate that these relationships deliver significant long-term benefits for areas like Cork, the economy, the companies themselves and their customers."

OpenText SVP of Worldwide Customer Service, James McGourlay said: "We are pleased to be partnering with the Department of Jobs, Enterprise and Innovation, and the Irish Development Agency, as we open our newest customer support centre in Cork. Cork met all of our requirements for expanding our business in the region: a strong talent pool, a growing technology ecosystem and supportive public partnership. OpenText is committed to being a trusted partner to our customers, and having a local support centre in Cork will bring significant benefits to our European customers as they embrace a Digital-First World."

(IT/CD)

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