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Spotcheck NI LLP
Northern Ireland Spotcheck NI LLP
Main > Other Business Services > Business and management consultancy

Spotcheck NI LLP

Spotcheck NI LLP
Valley Business Centre
67 Church Road
NEWTOWNABBEY
BT36 7LS (MAP)
County Antrim
Visit Spotcheck NI LLP website
Telephone028 9086 6502
Email
Websitewww.spotcheckni.co.uk
Spotcheck, the mystery shopping company


Spotcheck provides an independent and objective customer service measurement tool for all customer-facing organisations throughout Ireland. We measure the levels of delivered customer service within your business allowing you to monitor, review and evaluate your customer service procedures.

Services include:

  • Mystery Visits

    • An undercover customer, using bespoke measurement criteria, evaluates and reports upon the levels of delivered customer service within your business either during a visit or a telephone call.

  • Judging Awards

    • We specialise in providing independent and objective judging systems for award schemes.

  • Market Research

    • We collect and analyse data regarding customer’s opinions and levels of satisfaction.

  • Focus Groups

    • We co-ordinate and facilitate focus groups to obtain opinions and perceptions of a specific targeted group of consumers.

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    spotcheck, the mystery shopping company
    spotcheck provides an independent and objective customer service measurement tool for all customer-facing organisations throughout ireland. we measure the levels of deliv